If you have any changes or problems Customer Support:
Phone: (214) 884-3055
Operating Hours (Eastern Time):
Monday to Friday – 8:00 AM to 10:00 PM (Eastern Time)Saturday – 9:00 AM to 6:00 PM (Eastern Time)Sunday – 9:00 AM to 6:00 PM (Eastern Time)
Classes typically run 3 hours
The building Lucid Private Offices is located on 3010 West LBJ Freeway Suite 1200 Dallas, Texas 75234 in the Element West Building.
Parking Guest parking is directly in front and surrounding the Element West Building. You are allowed to park in the front of the building after hours and on weekends. Once you park in the front, inside you will see the security at the front desk. Take the elevator to the 12th floor to Lucid Private Offices.
Our Classes will start on time and we can’t shortcut the class so if you are late you will not be able to take the class.
Our instructors will meet you at the designated spot don’t get nervous if it is right before the start time. If you are late you will forfeit your seat. Please ensure that you arrive at least 20 minutes early. American Heart Association (AHA) guideline require you to bring their 2020 AHA Student Manual to class. If you would like to order an electronic copy of the AHA Student Manual e-book for class please click here
We do not offer refunds. We will allow you to reschedule with 24 hours notice for a $15 fee. All of our online products, are non-refundable.
If you need to reschedule please email email@example.com
Our Red Cross CPR classes are blending learning classes which means some of the course is online and self-paced and you finish the course in-person. Proof that you have completed the online course is required for your in-person portion. Please allow 1-3 hours to complete the online portion and have it completed 24 hours before your in-person class begins. You cannot participate in the in-person portion if your online portion is not completed.