If you have any changes or problems Customer Support:
Phone: (512) 831-4243
Operating Hours (Eastern Time):
Monday to Friday – 8:00 AM to 8:30 PM (Eastern Time)Saturday – 8:00 AM to 6:00 PM (Eastern Time)Sunday – 10:00 AM to 7:00 PM (Eastern Time)
Classes typically run 3 hours
Classes are held at 106 E 6th St Suite 900, Austin, TX 78701.
The building is called 6th & Congress, and it has numerous United States flags. Upon entering the front door, you will find three elevators. Our CPR instructor will meet you at the main entrance.
Parking is available right across the building at 515 Congress garage, conveniently located next to Jimmy John’s. You can park for a small fee, and the rates are provided in the picture. Alternatively, you can choose to be dropped off.
Our Classes will start on time and we can’t shortcut the class so if you are late you will not be able to take the class.
Our instructors will meet you at the designated spot don’t get nervous if it is right before the start time. If you are late you will forfeit your seat. Please ensure that you arrive at least 20 minutes early. American Heart Association (AHA) guideline require you to bring their 2020 AHA Student Manual to class. If you would like to order an electronic copy of the AHA Student Manual e-book for class please click here
We do not offer refunds. We will allow you to reschedule with 24 hours notice for a $15 fee. All of our online products, are non-refundable.
If you need to reschedule please email email@example.com
Our Red Cross CPR classes are blending learning classes which means some of the course is online and self-paced and you finish the course in-person. Proof that you have completed the online course is required for your in-person portion. Please allow 1-3 hours to complete the online portion and have it completed 24 hours before your in-person class begins. You cannot participate in the in-person portion if your online portion is not completed.